With great pleasure we announce that Smart Brokers is now part of the for quality management ISO 9001: 2008 standard family.

QUALITY IS THE FOUNDATION OF WHAT WE DO:

Customer oriented - our main goal is to satisfy all customer requirements, both current and future;

Leadership - this principle is based on the fact that leaders at all levels must ensure the implementation of the objectives of the organization by creating a suitable internal environment for it;

Attracting staff - the people are the main capital of Smart Brokers and we provide them with opportunities for expression of their professional abilities, thereby accumulate the maximum benefit for both sides;

Process approach - based on the management of individual activities, such as processes, which is a guarantee for achieving greater efficiency of the results;

System approach to management - managing interrelated processes as a system contributes to the effectiveness of the results achieved and the objectives of the organization;

Continuous improvement - based on the introduction of measures and rules for the continuous improvement of operations. Essential tools for continuous improvement are taking effective corrective and preventive actions;

Making a decision based on facts - on the application of this principle is the effectiveness of our solutions is based on a detailed and comprehensive analysis of data and information on the processes;

Mutually beneficial relationships with suppliers - this principle requires the implementation of partnership mechanisms in the relationship of the organization with the suppliers of products and services. So mutually beneficial relationship help us to create value.